About

Rental software, built close to the counter

reservationbay is made by SitePack B.V. It exists because the rental businesses we built websites for kept asking for the same thing, and nothing on the market fit the way their season actually ran.

No monthly subscription to start — two plans lower your costs as you grow.

Who we are

reservationbay is a product of SitePack B.V., a Dutch software company. We build and run the platform ourselves — there is no reseller between you and the people who write the code.

The product came out of web work for rental businesses. The same problems came up every time: a booking calendar that did not know about turnaround time, deposits handled on paper, damage disputes with no photographs, and software billed monthly to a business that was closed for four months of the year.

That last one shaped the pricing more than anything else. Charging per booking rather than per month was not a marketing decision; it was the only model that made sense for customers whose revenue arrives in a burst.

How we work

What you can hold us to

  • We do not publish pages for features that have not shipped. If it is on the site, it works today.
  • We do not bundle payment costs into a single percentage. You see which line is software and which is the payment network.
  • We do not change rates quietly. If a rate moves you hear it from us first.
  • Your data is yours. Export it whenever you like, and take it with you if you leave.
  • Support reaches a person. The help beacon is not a deflection layer.
Questions

Frequently asked questions

Who is behind reservationbay?

SitePack B.V., a Dutch software company that also builds websites — which is how the SitePack integration came about. The platform is built and run in-house.

Where is my data stored?

Within the EU. See the privacy policy for the detail, and the data processing agreement if you need one for your own compliance.

How big is the company?

Small enough that you will speak to someone who works on the product. That is a genuine advantage when you need an answer about how something behaves.

Come and try it

The fastest way to judge whether we understand rental is to put your own objects into the platform.