What reservationbay is
reservationbay is online rental software for businesses that hire out physical things by the hour, the day or the week. You add your locations, categories and objects; customers book and pay online; the platform keeps availability, contracts, deposits and payouts straight.
It runs on two engines that are billed separately. The software starts without a monthly subscription, because Flex is €0 a month at 2.95% per booking, and two further plans lower that commission as you grow, to 0% on Pro. Payments are a second, separate line, processed directly through the platform under your own brand.
Rental is seasonal, which is why the entry plan carries no monthly fee at all.
Software and payments, priced apart
You are never charged twice for the same booking, and you can always see which line is which.
The screen you would actually work in
Everything on this page ends up here: what is going out today, what is coming back, and what the month has actually earned.
Two locations here, but the shape is the same with one: the day at the top, the month underneath, and nothing to reconcile at the end of it.
Built for what you actually hire out
The platform handles the parts every rental business shares, then bends to the things yours does differently.
The counter work, handled
Everything below is in the platform today, not on a roadmap.
- Online booking with real availability, buffer time between rentals and calendar sync.
- Contracts and templates, signed electronically before the gear leaves the counter.
- Deposits held by pre-authorisation and released automatically when the object comes back clean.
- Damage and inspection flows with photos on collection and return.
- Bundles, kits and barcode or QR scanning for stock that moves fast.
- A customer portal where renters see their own bookings, documents and invoices.
- Discount codes, vouchers, reviews and dynamic pricing for the shoulder season.
- Reporting that tells you which objects earn their keep and which ones sit in the shed.
From account to first booking
Most rental businesses are taking bookings the same week they sign up.
- Create a free accountNo card, no sales call. You get the full platform and all integrations from the first minute.
- Add locations and objectsSet up your rental locations, categories and objects, with rates per hour, day or week.
- Connect paymentsTurn on platform payments under your own brand, and choose which methods your customers see.
- Share your booking linkPut it on your own site, or build a booking website in SitePack and connect the reservationbay app.
What you are actually signing up to
-
A Dutch company
-
Nothing to pay to begin
-
Every rate in the open
-
Your data stays yours
Frequently asked questions
Is reservationbay really free to start?
Yes. Flex has no monthly subscription, so you can set up locations, categories and objects and connect the integrations before you take a single booking. From then you pay 2.95% of each booking. Growth and Pro are optional and lower that rate as you grow.
Is there a monthly subscription?
Not to start. Flex is €0 a month and charges 2.95% per booking, so a month with no bookings costs you nothing. Growth (€49) and Pro (€149) are optional and exist to lower that commission to 1.5% and 0% once your volume makes a fixed fee cheaper. No per-user charge on any plan.
How do payments work?
Payments run directly through the platform, whitelabel, so your customers see your brand rather than ours. They are always billed separately from the software commission, at a rate that improves with your package. Supported methods include iDEAL, Bancontact, credit card, PIN and SEPA.
Do I need my own website?
No. You can share a booking link, or embed booking on a site you already have. If you have no site at all, you can build one in SitePack and connect it to reservationbay with the app. That gives you live availability and checkout under your own domain, without any development work.
Can I take a deposit?
Yes, as a pre-authorisation rather than a charge. The amount is held on the customer's card and released automatically when the object comes back in the condition it left in. If there is damage, you settle against the hold from the inspection flow.
Which languages does the platform support?
The renter-facing side is multilingual, so a customer can book in their own language while you work in yours. This site is published in English, Dutch, German, French, Spanish, Italian and Portuguese.
Start taking bookings this week
Create a free account, add your rental objects and share your booking link. On Flex there is nothing to pay until a booking comes in.