Bike rental software that survives a sunny Saturday
Half-day and day rates, accessories on the same booking, turnaround time between hires, and a deposit hold on the frames worth protecting.
No monthly subscription to start — two plans lower your costs as you grow.
Bike rental software, in short
reservationbay handles bike and e-bike rental end to end: customers book a bike for a slot online, sign a contract and pay before arrival, you hand over and scan it out, and the deposit releases itself when the bike comes back. Flex starts at €0 a month with a commission per booking; higher plans trade a monthly fee for a lower rate.
Bike hire has a specific shape. Demand arrives in bursts on good weather, hires are short, the same bike goes out three times a day, and the expensive part of the fleet is the e-bikes. Software that treats a bike like a hotel room gets all four wrong.
The platform handles that shape directly: buffer time so a bike is not promised to the next customer while it is still out, accessories attached to the same booking rather than added at the counter, and deposits that only apply to the objects that warrant them.
What bike rental businesses use it for
- Hourly, half-day, day and multi-day rates on the same fleet, with different pricing at the weekend.
- Turnaround time between hires, so a bike coming back at 13:00 is not bookable at 13:00.
- Helmets, child seats, panniers and locks booked as accessories on the same order.
- Deposit holds on e-bikes and cargo bikes, with nothing held on a basic city bike.
- Rental contracts and liability waivers signed before the bike leaves the rack.
- Photographed condition on handover and return, so a scratched frame is not a conversation.
- Multiple locations — a beachfront kiosk and a town-centre shop from one account.
- Leased and long-term bikes alongside daily hire, on the same inventory.
The parts bike rental leans on
Which package bike rental businesses usually pick
| If you | Package | Why |
|---|---|---|
| Run one shop and a seasonal fleet | Flex | €0 a month, so closed months cost nothing — 2.95% on the bookings you take |
| Take more than about €3,400 of bookings a month | Growth | €49 a month drops the rate to 1.5% and adds discount codes and dynamic pricing |
| Take more than about €6,700 a month, year-round | Pro | €149 a month and no commission at all, plus multi-location reporting |
Frequently asked questions
Can I set different rates for e-bikes and city bikes?
Yes. Rates are set per category and per object, so an e-bike can carry a higher day rate and a deposit while a city bike carries neither. You can also price a weekend differently from a Tuesday.
How do I stop a bike being double-booked on a busy day?
Availability is live, and you can set buffer time per category so a bike returning at 13:00 becomes bookable at 13:30. That gap is where most double bookings in bike hire actually come from.
Can I take a deposit on e-bikes only?
Yes. Deposits are configured per category or object rather than per booking, so the expensive part of the fleet is protected without asking a customer hiring a basic bike for a hold.
Does it work for leased or long-term bikes?
Yes. Multi-week and multi-month hires run on the same inventory as daily rental, so a bike out on a long lease is simply unavailable for day hire.
What about accessories like helmets and child seats?
They are booked as part of the same order, with their own stock. That stops the common failure where four bikes are booked and there are only two child seats left.
Can customers book without calling me?
That is the point. Share a booking link, embed booking in your existing site, or build a booking website in SitePack if you do not have one.
Get your fleet online
Create a free account, add a few bikes and take a test booking through end to end. It costs nothing until a real customer books.