Legal

Terms of service

The terms under which you use the reservationbay platform.

The Dutch version is the binding text.

In short

The reservationbay platform is provided by SitePack B.V. These terms set out what we provide, what you are responsible for as a rental business using the platform, how billing works, and how either side can end the arrangement.

This English page is a summary provided for convenience. The full, legally binding terms are published in Dutch, and in any conflict the Dutch text prevails.

What the terms cover

  • The service we provide and the availability you can expect.
  • Your responsibilities as an account holder, including the accuracy of what you publish and your relationship with your own renters.
  • Billing: commission per booking for the software, and payment processing billed separately.
  • That there is no minimum term, no notice period and no exit fee.
  • Liability, indemnities and the limits of both.
  • Data ownership and what happens to your data if you leave.

Read the full binding terms in Dutch at /nl/juridisch/algemene-voorwaarden. If you need a signed copy or a version reviewed against your own procurement requirements, contact us.

Need something signed?

Get in touch if your organisation needs a countersigned agreement or a data processing agreement.