Contact

Ask us before you sign up

Pricing, migration, whether your branch actually fits — ask.

The form below reaches a person, not a ticket queue.

How to reach us

Use the form on this page and it lands in our inbox directly rather than in a ticket queue — you do not need an account to use it. If you would rather write from your own mail client, the address sits under the form. Either way the answer comes from someone who works on the product, usually within a working day.

reservationbay is a product of SitePack B.V., Saltshof 1010, Wijchen, the Netherlands. Chamber of Commerce number 77960084.

Send a message

Ask before you sign up

Three fields are required. Tell us what you hire out and we will tell you honestly whether the platform fits.

A reply within one working day, from someone who works on the product. No sales sequence.

Rather use your own mail client? support@reservationbay.com

What people usually ask

Does it fit my branch?

Tell us what you hire out and how you price it. We will tell you honestly whether the platform fits today or whether you would be waiting on something unshipped.

What will it actually cost?

The monthly fee, the commission and the payment rate per method are all on the pricing page.

Can you migrate my data?

Usually yes. Send an export from your current system and we will tell you what comes across cleanly and what does not.

I need paperwork

Signed terms, a data processing agreement, or answers for a procurement questionnaire. Ask and we will send them together.

Questions

Frequently asked questions

Do I need an account to ask a question?

No. The form on this page works without one, and so does plain email.

Will I get a salesperson?

You will get someone who works on the product. The platform is free to start, so there is nothing to sell you into — the useful conversation is about whether it fits.

How quickly do you reply?

Within a working day in normal circumstances. Higher packages are routed with priority, but every question gets a real answer.

Or just try it

A free account costs nothing and answers most questions faster than we can.